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Privacy Policy
Reena Pharmacy

Reena Pharmacy are committed to protecting and respecting your privacy. This policy (together with our General Terms of Website Use (these can be viewed from any of our on-line stores menu) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


We may collect and process the following data about you:

· Information that you provide by filling in forms on our site www.reenapharmacy.com. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

· If you contact us, we may keep a record of that correspondence.

· We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

· Details of transactions you carry out through our site and of the fulfilment of your orders.

· Details of your visits to our site and the resources that you access.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

· To estimate our audience size and usage pattern.

· To store information about your preferences, and so allow us to customise our site according to your individual interests.

· To speed up your searches.

· To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Please note that our advertisers may also use cookies, over which we have no control.


The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using 128 Bit or higher SSL encryption technology. Where we have given you (or where you have chosen) a user identification code and/or password which enables you to access certain parts of our site, you are responsible for keeping this user identification code and password confidential. We ask you not to share a user identification code and/or password with anyone and to tell us as soon as possible if anyone else knows or is misusing your user identification code and/or password. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


We use information held about you in the following ways:

· To ensure that the content of our site is presented in the most effective manner for you and for your computer.

· To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

· To carry out our obligations arising from any contracts entered into between you and us.

· To allow you to participate in interactive features of our service, when you choose to do so.

· To notify you about changes to our service.

We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by electronic means (email or SMS), however we will only do this if you have consented to it. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the order form registration form). We do not disclose information about identifiable individuals to our advertisers although we may disclose to our advertisers the number of clicks that have been made on our site.


We may disclose your personal information to any member of our group, which means our subsidiaries, and our holding companies and any of their subsidiaries, as such terms are defined in section 736 of the English Companies Act 1985.

We may disclose your personal information to third parties:

· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

· If ABC Drugstores Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our General Terms of Website Use or Terms & Conditions of Business.

· and other agreements; or to protect the rights, property, or safety of ABC Drugstores Limited, our customers, or others. This includes exchanging information with other companies and organisations, and any applicable regulatory bodies, for the purposes of fraud prevention and credit risk reduction.

14 Crouch End Hill
Greater London
N8 8AA
Contact Head Office
Company Registration
VNRS ltd – 06307271 and DMA (se) ltd – 10055849
Premises GPhC Number
See branch list
Reena Pharmacy - Crouch End
Reena Pharmacy - Finchley
Reena Pharmacy - Tottenham
Reena Pharmacy - Wood Green
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